Shipping Policy
Order Processing
Orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.
Estimated Delivery Time
Most orders arrive in around 11 business days from the date you place your order. Delivery times are estimates, not guarantees. Because our products ship directly from our partner suppliers, items in a multi-item order may arrive in separate packages and on different days.
Shipping Costs [Free shipping on all orders] Any shipping costs are shown at checkout before you pay.
Order Tracking
Once your order ships, you'll get an email with a tracking number. Tracking can take 2-4 days to show updates after the label is created. If you haven't received tracking within 5 business days of ordering, contact us.
Where We Ship
We ship to [United States / list countries]. We currently can't ship to PO boxes or APO/FPO addresses.
International Orders
Customers are responsible for any customs duties, taxes, or import fees charged by their country. These are not included in your order total, and we don't control them.
Delays
Delays can happen because of weather, carrier backlogs, customs, or peak seasons like the holidays. If your order is taking longer than expected, we'll help track it down.
Incorrect Address
Please double-check your shipping address at checkout. We can update an address only if the order hasn't shipped yet, so contact us right away. We're not responsible for orders sent to an incorrect address you provided.
Lost, Damaged, or Missing Orders
If your package is lost, arrives damaged, or isn't delivered within [30] days of ordering, email us at tryvelmira@gmail.comwith your order number (and photos if damaged). We'll work with you to send a replacement or issue a refund.
Contact Us
Questions about your shipment? Email us at tryvelmira@gmail.com and we'll reply within 1-2 business days.